Privacy Statement

Seawalker Bali at Grand Mirage Resort understands that privacy is important to you and wants your online experience to be as enjoyable and safe as possible. This privacy policy describes how Seawalker Bali at Grand Mirage Resort handles your personal information generally and when you use this web site (the "Site").

Information Collection

We take the utmost care to ensure that the personal information we obtain from you is not used in a way that you may be unaware of or not agreeable to. You may wish to submit an information request about our activity, participate in one of our promotions or subscribe to our e-mail or postal mail lists. In response, we may ask for information such as name and postal address. In the event you opt to provide us with this information, we will only use it for the purpose specified by you at the bottom of the form.

Information collected on the Site may be used to:

  • Send marketing communications or surveys to you
  • Respond to your questions or suggestions
  • Improve the quality of your visit to our site

We do not sell, rent or share any of your personal information with any other party including any third-party joint promoters, nor use it for unapproved commercial purposes. You may request to be removed from our promotional lists at any time. All emails distributed to our lists will contain easy, online access to unsubscribe.

Reservation Requests and Booking Engine

We request information from the user on our reservation request forms and in our booking engines. A user must provide contact information (such as name, email, and mailing address) and financial information (such as credit card number, expiration date). This information is used for billing purposes. If we have trouble processing an order, the information is used to contact the user.

Protecting your information

We would like our Site visitors to feel confident about using the Site to plan and purchase, so we are committed to protecting the information we collect. We has implemented a security program to keep information that is stored in our systems protected from unauthorized access. Our Site is hosted in a secure environment. The Site servers/systems are configured with data encryption, or scrambling, technologies, and industry-standard firewalls.

Customer Service

We communicate with users on a regular basis to provide requested services and in regards to issue related to their account. We reply via email or phone, in accordance with the users' wishes.